SMS Terms of Service

Rent Reminders Addendum

 

Last Updated: January 24, 2023

This Rent Reminders Addendum (“Addendum”) governs the manner in which you engage the SMS services provided by MRI Software LLC and its subsidiaries and affiliates (collectively, “MRI”). This policy is an addendum to the existing Terms of Use for RentPayment Agreement (the “Agreement”) and this Addendum should be read in conjunction with the Agreement. By signing up to receive SMS Rent Reminders, you consent to the terms and conditions contained in this Addendum. If you do not agree to the terms and conditions in this Addendum, you may not use the Rent Reminder system or services. If you are using the Rent Reminder system or services on behalf of a company, you agree that you are authorized to enter into this Addendum on behalf of the company, as well as on your own behalf. This Addendum will be legally binding up you and/or the company on whose behalf you are using the Rent Reminder system or services. MRI may change this policy from time to time. It is your responsibility to monitor this Addendum for updates.

  1. Rent Reminders: Sign up through the RentPayment website at www.RentPayment.com or through the RentPayment mobile application to receive a monthly text message reminder to pay your rent and/or to receive text payment receipts.
  2. You can cancel the SMS service at any time through two routes.
    a) Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
    b) Logon to https://mrisoftware.rentpayment.com/ and unenroll in the same manner that you enrolled in the Rent Reminders.
  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at customerservice@rentpayment.com or (866) 289-5977.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary based upon your selections on the website or when you make a payment and opt in for a text receipt. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy: https://www.mrisoftware.com/privacy-policy/. Notwithstanding anything contained in the privacy policy, data obtained through the short code program will not be shared with any third-parties for their marketing purposes.